Support

Our support is is available by telephone, e-mail or FAX. Our trained software engineers respond to your support calls. We have the best response time in the industry, averaging less than 30 minutes. Also, our support agreement does not limit the number of support requests. We take pleasure in helping our customers and in making our customers feel like we are part of their team.

Software support is available at no charge during the 30-day evaluation period to assist with questions related to product use and features

Telephone:
1-800-275-6321 or 1-727-446-4511

Fax:
1-727-446-4252

Attn:
Technical Support Department

E-mail:
support@networkingdynamics.com

Hours of operation:
8:30 a.m. to 5:30 p.m. Eastern Time

Monday through Friday (Excluding state and federal holidays)

Messages requesting technical support assistance that are received via telephone, e-mail or FAX after regular hours of operation will receive a reply the next business day.